{"id":2977,"date":"2023-04-11T11:54:12","date_gmt":"2023-04-11T09:54:12","guid":{"rendered":"https:\/\/www.comverga.com\/?page_id=2977"},"modified":"2023-12-13T11:06:06","modified_gmt":"2023-12-13T11:06:06","slug":"service-manager-of-it-telco-services","status":"publish","type":"page","link":"https:\/\/new.comverga.com\/int\/pl\/service-manager-of-it-telco-services\/","title":{"rendered":"Kierownik serwisu us\u0142ug IT\/Telco"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"2977\" class=\"elementor elementor-2977\">\n\t\t\t\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-5d0b9e7c elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"5d0b9e7c\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-12705ac7\" data-id=\"12705ac7\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-7b736ec6 elementor-widget elementor-widget-stratum-image-accordion\" data-id=\"7b736ec6\" data-element_type=\"widget\" data-widget_type=\"stratum-image-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<div class=\"stratum-image-accordion image-accordion-horizontal activate-on-click\">\n    <div class=\"stratum-image-accordion__container\">        <div class=\"stratum-image-accordion__item elementor-repeater-item-accc356\">\n            <div class=\"stratum-image-accordion__background\"><\/div>\n            <div class=\"stratum-image-accordion__overlay\">\n\t\t\t\t            <\/div>\n        <\/div>\n        <\/div>\n<\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-232289ae\" data-id=\"232289ae\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-1ecc8103 elementor-widget elementor-widget-heading\" data-id=\"1ecc8103\" data-element_type=\"widget\" id=\"career-header\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.18.0 - 20-12-2023 *\/\n.elementor-heading-title{padding:0;margin:0;line-height:1}.elementor-widget-heading .elementor-heading-title[class*=elementor-size-]>a{color:inherit;font-size:inherit;line-height:inherit}.elementor-widget-heading .elementor-heading-title.elementor-size-small{font-size:15px}.elementor-widget-heading .elementor-heading-title.elementor-size-medium{font-size:19px}.elementor-widget-heading .elementor-heading-title.elementor-size-large{font-size:29px}.elementor-widget-heading .elementor-heading-title.elementor-size-xl{font-size:39px}.elementor-widget-heading .elementor-heading-title.elementor-size-xxl{font-size:59px}<\/style><h2 class=\"elementor-heading-title elementor-size-default\">Co z nami zrobisz<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-181e7f9 elementor-widget elementor-widget-text-editor\" data-id=\"181e7f9\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.18.0 - 20-12-2023 *\/\n.elementor-widget-text-editor.elementor-drop-cap-view-stacked .elementor-drop-cap{background-color:#69727d;color:#fff}.elementor-widget-text-editor.elementor-drop-cap-view-framed .elementor-drop-cap{color:#69727d;border:3px solid;background-color:transparent}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap{margin-top:8px}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap-letter{width:1em;height:1em}.elementor-widget-text-editor .elementor-drop-cap{float:left;text-align:center;line-height:1;font-size:50px}.elementor-widget-text-editor .elementor-drop-cap-letter{display:inline-block}<\/style>\t\t\t\t<p>B\u0119dziesz odpowiedzialny za bie\u017c\u0105c\u0105 us\u0142ug\u0119, kt\u00f3ra wymaga TLC (czu\u0142ej opieki), jak wszystkie. Kierownik serwisu musi nie tylko zapewni\u0107 realizacj\u0119 us\u0142ugi, ale tak\u017ce monitorowa\u0107 spos\u00f3b jej \u015bwiadczenia i pracowa\u0107 nad utrzymaniem jej efektywno\u015bci i jako\u015bci. Z pewno\u015bci\u0105 nie b\u0119dzie to jednoosobowa dzia\u0142alno\u015b\u0107, ale ca\u0142a firma (Ops, DEV, Customer Care,\u2026) jest dost\u0119pna, aby zapewni\u0107 dzia\u0142anie us\u0142ugi. Czasami jednak trzeba zakasa\u0107 r\u0119kawy i samodzielnie zabra\u0107 si\u0119 do pracy. Jednocze\u015bnie Klienci wpadaj\u0105 na pomys\u0142y, kt\u00f3re ju\u017c wykraczaj\u0105 poza zakres utrzymania Serwisu, wtedy trzeba komunikowa\u0107 si\u0119 z lud\u017ami produkcyjnymi, aby dobra szansa biznesowa nie pozosta\u0142a przypadkowo niewykorzystana.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-355c4480 elementor-widget elementor-widget-heading\" data-id=\"355c4480\" data-element_type=\"widget\" id=\"career-header\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Co powiniene\u015b wiedzie\u0107, mie\u0107, m\u00f3c\n<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-69ffa2dd elementor-widget elementor-widget-text-editor\" data-id=\"69ffa2dd\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>Mile widziana jest wiedza z zakresu \u015brodowiska i technologii Telco. Samodzielno\u015b\u0107 w pracy, umiej\u0119tno\u015b\u0107 absorbowania proces\u00f3w, a nast\u0119pnie ich doskonalenia to odpowiednie wymagania na to stanowisko. Powiniene\u015b potrafi\u0107 uspokoi\u0107 ludzi podczas rozwi\u0105zywania problem\u00f3w i konstruktywnie si\u0119 skupia\u0107. Cz\u0119sto b\u0119dziesz m\u00f3g\u0142 zapisa\u0107 selekcje w bazie danych i wizualizowa\u0107 je w narz\u0119dziach takich jak Grafana.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-590a21d7 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"590a21d7\" data-element_type=\"section\" id=\"career-about\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-2f7af41a\" data-id=\"2f7af41a\" data-element_type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-69dce958 elementor-widget elementor-widget-heading\" data-id=\"69dce958\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Oferujemy\n<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-40917ee7 elementor-widget elementor-widget-text-editor\" data-id=\"40917ee7\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p><span style=\"color: #8a8a8a;\"><strong>Zobowi\u0105zanie: <\/strong><\/span>Pe\u0142ny etat<\/p><p><strong><span style=\"color: #8a8a8a;\">Forma wsp\u00f3\u0142pracy:\u00a0<\/span><\/strong>Umowa o prac\u0119<\/p><p><strong><span style=\"color: #8a8a8a;\">Miejsce pracy:<\/span>\u00a0<\/strong>Po\u0142\u0105czenie zdalne\/biurowe<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-2394999e\" data-id=\"2394999e\" data-element_type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-6a863d1e elementor-widget elementor-widget-heading\" data-id=\"6a863d1e\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">My wymagamy<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-617daa06 elementor-widget elementor-widget-text-editor\" data-id=\"617daa06\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p><strong><span style=\"color: #8a8a8a;\">Kluczowe umiej\u0119tno\u015bci:\u00a0<\/span><\/strong>Zarz\u0105dzanie projektami, SQL, Zarz\u0105dzanie produktem, Testowanie, Umiej\u0119tno\u015bci analityczne<\/p><p><span style=\"color: #8a8a8a;\"><strong>Inne umiej\u0119tno\u015bci:\u00a0<\/strong><\/span>Przyw\u00f3dztwo, umiej\u0119tno\u015bci komunikacyjne<\/p><p><strong><span style=\"color: #8a8a8a;\">Technologie zastosowane na stanowisku: <\/span><\/strong>Grafana, Office 365, SQL<\/p><p><strong><span style=\"color: #8a8a8a;\">J\u0119zyki:<\/span><\/strong> Angielski, czeski<br \/><br \/><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-7cfd1fd8 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"7cfd1fd8\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-73d0874\" data-id=\"73d0874\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-60ee596c elementor-widget elementor-widget-text-editor\" data-id=\"60ee596c\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p style=\"text-align: center;\">Je\u015bli jeste\u015b zainteresowany lub masz jakie\u015b pytania.<br \/>Napisz do nas na adres <a href=\"mailto:career@comverga.com\">career@comverga.com<\/a><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>What you will do with us You will be put in charge of a running service, that requires TLC (tender loving care) like all of them. The Service Manager must not only ensure that the service is delivered, but also monitor how it is being delivered and work to keep its effectiveness and quality. It [&hellip;]<\/p>","protected":false},"author":1,"featured_media":5333,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"_links":{"self":[{"href":"https:\/\/new.comverga.com\/int\/pl\/wp-json\/wp\/v2\/pages\/2977"}],"collection":[{"href":"https:\/\/new.comverga.com\/int\/pl\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/new.comverga.com\/int\/pl\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/new.comverga.com\/int\/pl\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/new.comverga.com\/int\/pl\/wp-json\/wp\/v2\/comments?post=2977"}],"version-history":[{"count":0,"href":"https:\/\/new.comverga.com\/int\/pl\/wp-json\/wp\/v2\/pages\/2977\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/new.comverga.com\/int\/pl\/wp-json\/wp\/v2\/media\/5333"}],"wp:attachment":[{"href":"https:\/\/new.comverga.com\/int\/pl\/wp-json\/wp\/v2\/media?parent=2977"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}