{"id":2977,"date":"2023-04-11T11:54:12","date_gmt":"2023-04-11T09:54:12","guid":{"rendered":"https:\/\/www.comverga.com\/?page_id=2977"},"modified":"2023-12-13T11:06:06","modified_gmt":"2023-12-13T11:06:06","slug":"service-manager-of-it-telco-services","status":"publish","type":"page","link":"https:\/\/new.comverga.com\/int\/de\/service-manager-of-it-telco-services\/","title":{"rendered":"Servicemanager f\u00fcr IT-\/Telekommunikationsdienste"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"2977\" class=\"elementor elementor-2977\">\n\t\t\t\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-5d0b9e7c elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"5d0b9e7c\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-12705ac7\" data-id=\"12705ac7\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-7b736ec6 elementor-widget elementor-widget-stratum-image-accordion\" data-id=\"7b736ec6\" data-element_type=\"widget\" data-widget_type=\"stratum-image-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<div class=\"stratum-image-accordion image-accordion-horizontal activate-on-click\">\n    <div class=\"stratum-image-accordion__container\">        <div class=\"stratum-image-accordion__item elementor-repeater-item-accc356\">\n            <div class=\"stratum-image-accordion__background\"><\/div>\n            <div class=\"stratum-image-accordion__overlay\">\n\t\t\t\t            <\/div>\n        <\/div>\n        <\/div>\n<\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-232289ae\" data-id=\"232289ae\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-1ecc8103 elementor-widget elementor-widget-heading\" data-id=\"1ecc8103\" data-element_type=\"widget\" id=\"career-header\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.18.0 - 20-12-2023 *\/\n.elementor-heading-title{padding:0;margin:0;line-height:1}.elementor-widget-heading .elementor-heading-title[class*=elementor-size-]>a{color:inherit;font-size:inherit;line-height:inherit}.elementor-widget-heading .elementor-heading-title.elementor-size-small{font-size:15px}.elementor-widget-heading .elementor-heading-title.elementor-size-medium{font-size:19px}.elementor-widget-heading .elementor-heading-title.elementor-size-large{font-size:29px}.elementor-widget-heading .elementor-heading-title.elementor-size-xl{font-size:39px}.elementor-widget-heading .elementor-heading-title.elementor-size-xxl{font-size:59px}<\/style><h2 class=\"elementor-heading-title elementor-size-default\">Was Sie mit uns machen werden<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-181e7f9 elementor-widget elementor-widget-text-editor\" data-id=\"181e7f9\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.18.0 - 20-12-2023 *\/\n.elementor-widget-text-editor.elementor-drop-cap-view-stacked .elementor-drop-cap{background-color:#69727d;color:#fff}.elementor-widget-text-editor.elementor-drop-cap-view-framed .elementor-drop-cap{color:#69727d;border:3px solid;background-color:transparent}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap{margin-top:8px}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap-letter{width:1em;height:1em}.elementor-widget-text-editor .elementor-drop-cap{float:left;text-align:center;line-height:1;font-size:50px}.elementor-widget-text-editor .elementor-drop-cap-letter{display:inline-block}<\/style>\t\t\t\t<p>Ihnen wird die Leitung eines laufenden Dienstes \u00fcbertragen, der wie alle anderen TLC (z\u00e4rtliche Pflege) erfordert. Der Servicemanager muss nicht nur sicherstellen, dass der Service bereitgestellt wird, sondern auch \u00fcberwachen, wie er bereitgestellt wird, und daran arbeiten, seine Wirksamkeit und Qualit\u00e4t aufrechtzuerhalten. Es wird sicherlich keine One-Man-Show sein, aber das gesamte Unternehmen (Ops, DEV, Customer Care, \u2026) steht zur Verf\u00fcgung, um sicherzustellen, dass der Service l\u00e4uft. Manchmal muss man jedoch die \u00c4rmel hochkrempeln und die Arbeit selbstst\u00e4ndig erledigen. Wenn Kunden gleichzeitig Ideen einbringen, die bereits au\u00dferhalb des Umfangs der Servicewartung liegen, m\u00fcssen Sie mit den Produktionsmitarbeitern kommunizieren, damit eine gute Gesch\u00e4ftsm\u00f6glichkeit nicht versehentlich ungenutzt bleibt.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-355c4480 elementor-widget elementor-widget-heading\" data-id=\"355c4480\" data-element_type=\"widget\" id=\"career-header\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Was man wissen, haben, k\u00f6nnen sollte\n<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-69ffa2dd elementor-widget elementor-widget-text-editor\" data-id=\"69ffa2dd\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>Wir freuen uns \u00fcber Kenntnisse im Telekommunikationsumfeld und in den Technologien. Selbstst\u00e4ndigkeit in der Arbeit, die F\u00e4higkeit, Prozesse aufzunehmen und anschlie\u00dfend zu verbessern, sind die richtigen Voraussetzungen f\u00fcr diese Position. Sie sollten in der Lage sein, Menschen bei der L\u00f6sung von Problemen zu beruhigen und konstruktiv zu fokussieren. Sie werden oft in der Lage sein, Auswahlen in einer Datenbank zu schreiben und sie in Tools wie Grafana zu visualisieren.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-590a21d7 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"590a21d7\" data-element_type=\"section\" id=\"career-about\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-2f7af41a\" data-id=\"2f7af41a\" data-element_type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-69dce958 elementor-widget elementor-widget-heading\" data-id=\"69dce958\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Wir bieten\n<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-40917ee7 elementor-widget elementor-widget-text-editor\" data-id=\"40917ee7\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p><span style=\"color: #8a8a8a;\"><strong>Engagement: <\/strong><\/span>Vollzeit<\/p><p><strong><span style=\"color: #8a8a8a;\">Form der Zusammenarbeit:\u00a0<\/span><\/strong>Arbeitsvertrag<\/p><p><strong><span style=\"color: #8a8a8a;\">Arbeitsplatz:<\/span>\u00a0<\/strong>Kombination aus Fernbedienung und B\u00fcro<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-2394999e\" data-id=\"2394999e\" data-element_type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-6a863d1e elementor-widget elementor-widget-heading\" data-id=\"6a863d1e\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Wir ben\u00f6tigen<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-617daa06 elementor-widget elementor-widget-text-editor\" data-id=\"617daa06\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p><strong><span style=\"color: #8a8a8a;\">Schl\u00fcsselfertigkeiten:\u00a0<\/span><\/strong>Projektmanagement, SQL, Produktmanagement, Tests, analytische F\u00e4higkeiten<\/p><p><span style=\"color: #8a8a8a;\"><strong>Andere F\u00e4higkeiten:\u00a0<\/strong><\/span>F\u00fchrungsqualit\u00e4ten, Kommunikationsf\u00e4higkeiten<\/p><p><strong><span style=\"color: #8a8a8a;\">In der Position verwendete Technologien: <\/span><\/strong>Grafana, Office 365, SQL<\/p><p><strong><span style=\"color: #8a8a8a;\">Sprachen:<\/span><\/strong> Englisch, Tschechisch<br \/><br \/><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-7cfd1fd8 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"7cfd1fd8\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-73d0874\" data-id=\"73d0874\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-60ee596c elementor-widget elementor-widget-text-editor\" data-id=\"60ee596c\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p style=\"text-align: center;\">Wenn Sie interessiert sind oder Fragen haben.<br \/>Schicken Sie uns eine E-Mail an <a href=\"mailto:career@comverga.com\">career@comverga.com<\/a><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>What you will do with us You will be put in charge of a running service, that requires TLC (tender loving care) like all of them. The Service Manager must not only ensure that the service is delivered, but also monitor how it is being delivered and work to keep its effectiveness and quality. It [&hellip;]<\/p>","protected":false},"author":1,"featured_media":5333,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"_links":{"self":[{"href":"https:\/\/new.comverga.com\/int\/de\/wp-json\/wp\/v2\/pages\/2977"}],"collection":[{"href":"https:\/\/new.comverga.com\/int\/de\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/new.comverga.com\/int\/de\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/new.comverga.com\/int\/de\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/new.comverga.com\/int\/de\/wp-json\/wp\/v2\/comments?post=2977"}],"version-history":[{"count":0,"href":"https:\/\/new.comverga.com\/int\/de\/wp-json\/wp\/v2\/pages\/2977\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/new.comverga.com\/int\/de\/wp-json\/wp\/v2\/media\/5333"}],"wp:attachment":[{"href":"https:\/\/new.comverga.com\/int\/de\/wp-json\/wp\/v2\/media?parent=2977"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}