{"id":672,"date":"2020-12-15T12:56:35","date_gmt":"2020-12-15T11:56:35","guid":{"rendered":"https:\/\/www.comverga.com\/?page_id=672"},"modified":"2023-09-11T09:27:03","modified_gmt":"2023-09-11T09:27:03","slug":"utilities","status":"publish","type":"page","link":"https:\/\/new.comverga.com\/int\/cs\/industries\/utilities\/","title":{"rendered":"Utility"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"672\" class=\"elementor elementor-672\">\n\t\t\t\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-60b02e15 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"60b02e15\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-45e330ba\" data-id=\"45e330ba\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-4a0cc174 elementor-widget elementor-widget-text-editor\" data-id=\"4a0cc174\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.18.0 - 20-12-2023 *\/\n.elementor-widget-text-editor.elementor-drop-cap-view-stacked .elementor-drop-cap{background-color:#69727d;color:#fff}.elementor-widget-text-editor.elementor-drop-cap-view-framed .elementor-drop-cap{color:#69727d;border:3px solid;background-color:transparent}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap{margin-top:8px}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap-letter{width:1em;height:1em}.elementor-widget-text-editor .elementor-drop-cap{float:left;text-align:center;line-height:1;font-size:50px}.elementor-widget-text-editor .elementor-drop-cap-letter{display:inline-block}<\/style>\t\t\t\t<!-- wp:paragraph -->\n<p class=\"translation-block\">Messagingov\u00e9 dialogy a konverzace s klienty jsou dnes kl\u00ed\u010dov\u00fdmi prvky \u00fasp\u011b\u0161n\u00e9ho \u0159\u00edzen\u00ed vztah\u016f. Jsou rychl\u00e9, c\u00edlen\u00e9 a neru\u0161iv\u00e9. V\u00edce kan\u00e1l\u016f pro zas\u00edl\u00e1n\u00ed zpr\u00e1v (e-maily, SMS, hlasov\u00e9 zpr\u00e1vy, RCS, instant messenger) je kombinov\u00e1no na z\u00e1klad\u011b preferenc\u00ed klienta.<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p class=\"translation-block\">V t\u00e9to oblasti nab\u00edz\u00edme n\u00e1sleduj\u00edc\u00ed slu\u017eby:<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:list -->\n<ul><li>Slu\u017eby pro messagingovou konverzaci z\u00e1kazn\u00edk\u016f pro CRM<\/li><li>Mobiln\u00ed marketing<\/li><li>Notifika\u010dn\u00ed slu\u017eby<\/li><li>Pr\u016fzkumy spokojenosti z\u00e1kazn\u00edk\u016f<\/li><li>Mobiln\u00ed aplikace<\/li><li>Jednor\u00e1zov\u00e1 hesla<\/li><li>Profesion\u00e1ln\u00ed slu\u017eby<\/li><li>V\u00fdvoj aplikac\u00ed<\/li><\/ul>\n<!-- \/wp:list -->\n\n<!-- wp:paragraph -->\n<p class=\"translation-block\">Telekomunikace se st\u00e1le v\u00edce sbli\u017euj\u00ed s klasick\u00fdmi utilitami. Poskytuj\u00ed nejen obousm\u011brn\u00fd p\u0159\u00edstup k inteligentn\u00edm za\u0159\u00edzen\u00edm v r\u00e1mci jejich infrastruktury, ale tak\u00e9 hraj\u00ed d\u016fle\u017eitou roli ve spot\u0159ebitelsk\u00fdch konvergovan\u00fdch nab\u00eddk\u00e1ch. Telekomunika\u010dn\u00ed tarify jsou sou\u010d\u00e1st\u00ed bal\u00ed\u010dk\u016f s elekt\u0159inou, plynem a vodou a st\u00e1vaj\u00ed se kl\u00ed\u010dov\u00fdm faktorem pro zvy\u0161ov\u00e1n\u00ed loajality a akvizice z\u00e1kazn\u00edk\u016f.<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p><\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p class=\"translation-block\">Jsme p\u0159ipraveni pln\u011b provozovat pot\u0159ebnou infrastrukturu i souvisej\u00edc\u00ed obchodn\u00ed procesy:<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:list -->\n<ul><li>Outsourcing podnikov\u00fdch proces\u016f (BPO \u2013 Business Process Outsourcing)<\/li><li>Platforma pro poskytov\u00e1n\u00ed slu\u017eeb SDP jako slu\u017eba<\/li><li>Provoz telekomunika\u010dn\u00ed infrastruktury<\/li><li>Profesion\u00e1ln\u00ed slu\u017eby<\/li><li>V\u00fdvoj aplikac\u00ed<\/li><li>Smart Home infrastruktura a aplikace<\/li><li>V\u011brnostn\u00ed programy a konvergovan\u00e9 telco slu\u017eby<\/li><\/ul>\n<!-- \/wp:list -->\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Dialogy zpr\u00e1v a konverzace s klienty jsou dnes kl\u00ed\u010dov\u00fdmi prvky \u00fasp\u011b\u0161n\u00e9ho \u0159\u00edzen\u00ed vztah\u016f. Jsou rychl\u00e9, c\u00edlen\u00e9 a neru\u0161\u00ed\u2026<\/p>","protected":false},"author":1,"featured_media":5266,"parent":342,"menu_order":4,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"_links":{"self":[{"href":"https:\/\/new.comverga.com\/int\/cs\/wp-json\/wp\/v2\/pages\/672"}],"collection":[{"href":"https:\/\/new.comverga.com\/int\/cs\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/new.comverga.com\/int\/cs\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/new.comverga.com\/int\/cs\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/new.comverga.com\/int\/cs\/wp-json\/wp\/v2\/comments?post=672"}],"version-history":[{"count":0,"href":"https:\/\/new.comverga.com\/int\/cs\/wp-json\/wp\/v2\/pages\/672\/revisions"}],"up":[{"embeddable":true,"href":"https:\/\/new.comverga.com\/int\/cs\/wp-json\/wp\/v2\/pages\/342"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/new.comverga.com\/int\/cs\/wp-json\/wp\/v2\/media\/5266"}],"wp:attachment":[{"href":"https:\/\/new.comverga.com\/int\/cs\/wp-json\/wp\/v2\/media?parent=672"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}