{"id":2977,"date":"2023-04-11T11:54:12","date_gmt":"2023-04-11T09:54:12","guid":{"rendered":"https:\/\/www.comverga.com\/?page_id=2977"},"modified":"2023-12-13T11:06:06","modified_gmt":"2023-12-13T11:06:06","slug":"service-manager-of-it-telco-services","status":"publish","type":"page","link":"https:\/\/new.comverga.com\/int\/cs\/service-manager-of-it-telco-services\/","title":{"rendered":"Service manager IT\/Telco slu\u017eeb"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"2977\" class=\"elementor elementor-2977\">\n\t\t\t\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-5d0b9e7c elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"5d0b9e7c\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-12705ac7\" data-id=\"12705ac7\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-7b736ec6 elementor-widget elementor-widget-stratum-image-accordion\" data-id=\"7b736ec6\" data-element_type=\"widget\" data-widget_type=\"stratum-image-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<div class=\"stratum-image-accordion image-accordion-horizontal activate-on-click\">\n    <div class=\"stratum-image-accordion__container\">        <div class=\"stratum-image-accordion__item elementor-repeater-item-accc356\">\n            <div class=\"stratum-image-accordion__background\"><\/div>\n            <div class=\"stratum-image-accordion__overlay\">\n\t\t\t\t            <\/div>\n        <\/div>\n        <\/div>\n<\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-232289ae\" data-id=\"232289ae\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-1ecc8103 elementor-widget elementor-widget-heading\" data-id=\"1ecc8103\" data-element_type=\"widget\" id=\"career-header\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.18.0 - 20-12-2023 *\/\n.elementor-heading-title{padding:0;margin:0;line-height:1}.elementor-widget-heading .elementor-heading-title[class*=elementor-size-]>a{color:inherit;font-size:inherit;line-height:inherit}.elementor-widget-heading .elementor-heading-title.elementor-size-small{font-size:15px}.elementor-widget-heading .elementor-heading-title.elementor-size-medium{font-size:19px}.elementor-widget-heading .elementor-heading-title.elementor-size-large{font-size:29px}.elementor-widget-heading .elementor-heading-title.elementor-size-xl{font-size:39px}.elementor-widget-heading .elementor-heading-title.elementor-size-xxl{font-size:59px}<\/style><h2 class=\"elementor-heading-title elementor-size-default\">Co u n\u00e1s bude\u0161 d\u011blat<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-181e7f9 elementor-widget elementor-widget-text-editor\" data-id=\"181e7f9\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.18.0 - 20-12-2023 *\/\n.elementor-widget-text-editor.elementor-drop-cap-view-stacked .elementor-drop-cap{background-color:#69727d;color:#fff}.elementor-widget-text-editor.elementor-drop-cap-view-framed .elementor-drop-cap{color:#69727d;border:3px solid;background-color:transparent}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap{margin-top:8px}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap-letter{width:1em;height:1em}.elementor-widget-text-editor .elementor-drop-cap{float:left;text-align:center;line-height:1;font-size:50px}.elementor-widget-text-editor .elementor-drop-cap-letter{display:inline-block}<\/style>\t\t\t\t<p class=\"translation-block\">Na starost bude\u0161 m\u00edt b\u011b\u017e\u00edc\u00ed slu\u017ebu, kter\u00e1 jako v\u0161echny vy\u017eaduje TLC (tender loving care). Mana\u017eer slu\u017eby mus\u00ed nejen zajistit, \u017ee dan\u00e1 slu\u017eba je poskytov\u00e1na, ale tak\u00e9 monitorovat, jak\u00fdm zp\u016fsobem je zaji\u0161t\u011bno, aby byla poskytov\u00e1na a pracovat na jej\u00ed efektivit\u011b a kvalit\u011b. Ur\u010dit\u011b to nebude one man show, ale k zaji\u0161t\u011bn\u00ed b\u011bhu slu\u017eby je k dispozici cel\u00e1 firma (OPS, DEV, Customer Care,\u2026). Ob\u010das je v\u0161ak pot\u0159eba vyhrnout ruk\u00e1vy a pot\u00e1hnout pr\u00e1ci samostatn\u011b. Z\u00e1rove\u0148 z\u00e1kazn\u00edci p\u0159ich\u00e1zej\u00ed s n\u00e1pady, kter\u00e9 jsou ji\u017e mimo r\u00e1mec \u00fadr\u017eby slu\u017eby, to pak je t\u0159eba komunikovat s produk\u0165\u00e1ky, aby nez\u016fstala n\u00e1hodou dobr\u00e1 business p\u0159\u00edle\u017eitost bez pov\u0161imnut\u00ed.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-355c4480 elementor-widget elementor-widget-heading\" data-id=\"355c4480\" data-element_type=\"widget\" id=\"career-header\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Co bys m\u011bl zn\u00e1t, m\u00edt, um\u011bt\n<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-69ffa2dd elementor-widget elementor-widget-text-editor\" data-id=\"69ffa2dd\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p class=\"translation-block\">Uv\u00edt\u00e1me orientaci v telco prost\u0159ed\u00ed a technologi\u00edch. Samostatnost p\u0159i pr\u00e1ci, schopnost nas\u00e1t procesy a n\u00e1sledn\u011b je vylep\u0161ovat, jsou ty spr\u00e1vn\u00e9 p\u0159edpoklady pro tuto pozici. M\u011bl bys b\u00fdt schopen uklidnit lidi p\u0159i \u0159e\u0161en\u00ed probl\u00e9m\u016f a konstruktivn\u011b se soust\u0159edit na jejich \u0159e\u0161en\u00ed. \u010casto se ti bude hodit ps\u00e1t selecty do datab\u00e1ze a vizualizovat je v n\u00e1stroj\u00edch jako nap\u0159. Grafana.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-590a21d7 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"590a21d7\" data-element_type=\"section\" id=\"career-about\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-2f7af41a\" data-id=\"2f7af41a\" data-element_type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-69dce958 elementor-widget elementor-widget-heading\" data-id=\"69dce958\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Nab\u00edz\u00edme\n<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-40917ee7 elementor-widget elementor-widget-text-editor\" data-id=\"40917ee7\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p><span style=\"color: #8a8a8a;\"><strong>\u00davazek <\/strong><\/span>Full-time<\/p><p><strong><span style=\"color: #8a8a8a;\">Forma spolupr\u00e1ce:\u00a0<\/span><\/strong>Pracovn\u00ed smlouva<\/p><p><strong><span style=\"color: #8a8a8a;\">Pracovi\u0161t\u011b:<\/span>\u00a0<\/strong>Kombinace Remote\/Kancel\u00e1\u0159<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-2394999e\" data-id=\"2394999e\" data-element_type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-6a863d1e elementor-widget elementor-widget-heading\" data-id=\"6a863d1e\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Po\u017eadujeme<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-617daa06 elementor-widget elementor-widget-text-editor\" data-id=\"617daa06\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p><strong><span style=\"color: #8a8a8a;\">Kl\u00ed\u010dov\u00e9 dovednosti:\u00a0<\/span><\/strong>Projektov\u00fd management, SQL, Produktov\u00fd management, Testov\u00e1n\u00ed, Analytick\u00e9 dovednosti<\/p><p><span style=\"color: #8a8a8a;\"><strong>Dal\u0161\u00ed dovednosti:\u00a0<\/strong><\/span>Veden\u00ed, Komunika\u010dn\u00ed dovednosti<\/p><p><strong><span style=\"color: #8a8a8a;\">Technologie pou\u017eit\u00e9 na pozici: <\/span><\/strong>Grafana, Office 365, SQL<\/p><p><strong><span style=\"color: #8a8a8a;\">Jazyky:<\/span><\/strong> angli\u010dtina, \u010de\u0161tina<br \/><br \/><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-7cfd1fd8 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"7cfd1fd8\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-73d0874\" data-id=\"73d0874\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-60ee596c elementor-widget elementor-widget-text-editor\" data-id=\"60ee596c\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p style=\"text-align: center;\">M\u00e1te z\u00e1jem nebo jak\u00fdkoliv dotaz.<br \/>Napi\u0161te n\u00e1m na <a href=\"mailto:career@comverga.com\">career@comverga.com<\/a><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>What you will do with us You will be put in charge of a running service, that requires TLC (tender loving care) like all of them. The Service Manager must not only ensure that the service is delivered, but also monitor how it is being delivered and work to keep its effectiveness and quality. It [&hellip;]<\/p>","protected":false},"author":1,"featured_media":5333,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"_links":{"self":[{"href":"https:\/\/new.comverga.com\/int\/cs\/wp-json\/wp\/v2\/pages\/2977"}],"collection":[{"href":"https:\/\/new.comverga.com\/int\/cs\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/new.comverga.com\/int\/cs\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/new.comverga.com\/int\/cs\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/new.comverga.com\/int\/cs\/wp-json\/wp\/v2\/comments?post=2977"}],"version-history":[{"count":0,"href":"https:\/\/new.comverga.com\/int\/cs\/wp-json\/wp\/v2\/pages\/2977\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/new.comverga.com\/int\/cs\/wp-json\/wp\/v2\/media\/5333"}],"wp:attachment":[{"href":"https:\/\/new.comverga.com\/int\/cs\/wp-json\/wp\/v2\/media?parent=2977"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}